Terms & Conditions
Latest update: 23 october 2012
A - All items remain our property untill we fully received your payment.
B - There is no minimum order value.
C - We only accept orders by e-mail or through our webshop.
A - All prices are in euro's (€). No other currencies accepted.
B - All prices include Dutch VAT and taxes. Dutch VAT rates are 6% for literature and 21% for all other categories.
C - All prices exclude postage.
A - We only accept payments by bank account or by paypal. Our paypal account has a verified status.
B - All payments must be made upfront. No payment = no shipping.
C - Mention the invoice number when paying for your order. If we don't receive a payment within two weeks after your order, your order will be cancelled.
A - We do ship worldwide, please take notice it's expensive to send out vinyl (10" & 12" format) overseas.
B - Unfortunately dutch postal laws forces us to calculate 21% VAT over the postage costs.
C - All orders are shipped with GLS (packages to BeNeLux and Germany) or Post NL (rest of shipments).
D - All orders are standard shipped by airmail.
E - All orders are shipped within 3-4 days after we received your payment. In some cases it takes longer to ship an order, for example when an item is out of stock. We will inform you about this before you receive the invoice.
F - All shipped items are safely packed with air cushion envelops and/or heavy weigth carton.
G - We are not responsible for orders getting lost or damaged during shipping. This is the responsibility of the postal company.
H - We offer the possibility of secure shipping. This involves extra costs. Please ask us for details before you do the payment.
A - It is not possible to return unsealed sound carriers (cd's, vinyl, cassette, dvd) or any printed matters like magazines or books.
B - It is not possible to return washed, worn or used clothes.
C - Any extra costs, like postage, involved in returning goods are on account of the buyer.
A - We are no geeks. This means not all features in this webshop are functioning 100%. We are working on improvement, please be patient :-)
A - We are there for you. For any question you can contact us by using the contact form.